New Orleans Bike Tour Questions

Are reservations required?
Reservations are required for every tour we offer. All walk-in customers will be served based on guide availability. 

Reservations are highly recommended during peak seasons (November - July), guests traveling with children, and for large groups. 

How do I make a reservation?
All reservations may be made on this site by clicking here or by calling 877.734.8687 or 504.619.4162 (local).

If you are a larger party, please do e-mail us with your anticipated date and number of riders. In the very rare event of too many walk-up guests, we will always cater to our reservations before those that have not paid in advance.

What is your cancellation policy?
We offer 100% refunds on all tours if the reservation is cancelled more than 72 hours (3 days) before the scheduled tour. We do not offer refunds for any reason once we are within 72 hours of the scheduled tour.

Are the tours cancelled in case of rain?
No, our tours run rain or shine. We have ponchos available for anyone that needs them in our office. We encourage all guests to take a look at the forecasted weather and plan how you dress accordingly.

When I arrive are there any forms to fill out?
Ever person in the party will need to fill out a simple release form. 

Where do I meet for my reserved tours?
Our offices at 214 Decatur. Directly across from the House of Blues, in the French Quarter.

How do we find your office?
Click here to get directions to our office.

What are the seasonal open dates of Bullfrog Bike Tours?
We are open every day of the year except Christmas Day (December 25th) and Mardi Gras.

How long do the tours last?
Our New Orleans Beyond the French Quarter Bike Tours is approximately 3.5 hours long.

Do we go inside any of the highlights?
Unfortunately we are unable to enter the highlights due to time constraints. Our tours are designed to enjoy the city from a broad perspective, so that's what we're going to do!

Are Bullfrog Bike Tours appropriate for children?
Absolutely! We have tons of families as we're a great family activity. If you have children in your group please make note of it in your reservation. Please include there age and size, as the number of childrens bikes we have is limited.